AllCore Technologies, Inc. is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our managed IT services.

Information We Collect

We may collect the following types of information:

• Business Contact Information: Name, email address, phone number, job title and company name
• Technical Information: IP addresses, system configurations, network data and device information necessary to provide IT services
• Usage Data: Information about how you use our services, including logs, performance metrics and support tickets
• Payment Information: Billing details and payment card information (processed securely through third-party payment processors)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our managed IT services
• Monitor and optimize network performance and security
• Respond to support requests and communicate with you about our services
• Process billing and payments
• Comply with legal obligations and protect against security threats
• Detect, prevent, and address technical issues

Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in delivering our services (e.g., cloud hosting providers, security tools)
• Legal Requirements: When required by law, court order, or government regulation

Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations. Technical and system data may be retained for troubleshooting and security purposes.

Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your information (subject to legal and contractual obligations)
• Opt out of marketing communications

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the effective date.